Player Loyalty

We are the nation’s leading rewards company providing high-end, luxury, and innovative reward solutions.

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Casino Programs

Innowave is the leading Supplier to the casino industry of Turnkey Marketing Programs featuring Lifestyle Rewards.

Loyalty Points Programs

Innowave designs fully integrated points programs with our casino clients’ systems to drive ongoing engagement, incremental gaming activity, gift redemption, and increased player loyalty.

VIP Reward Shopping Events

The Innowave team designs and executes more than 50 unique casino shopping events each year ranging from single brand events to broad based luxury shopping experiences.

Innowave’s 100+ team members have deep knowledge of all the key casino shopping event goals and challenges to ensure success for your players and your property. No other organization in the United States brings the full spectrum of experience, budget driven plans, brand product rewards, individual award fulfillment expertise, and added value partnership solutions to for casino shopping events.

Continuity Gift Programs

As the gaming landscape continues to evolve and become more competitive in most markets, continuity programs have become one of the most powerful tools in the casino marketer’s tool belt. Having implemented these programs throughout the country, in all market types, the Innowave team understands the importance that variety, quality and implementation strategy play in maximizing return on marketing spend while also reducing the player reinvestment rate. 

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Tier Renewal Programs

Innowave designs and supports a wide range of casino tier renewal programs for our clients. Our team maps out and manages the project timeline and milestones including developing an exciting menu of appealing, luxury and best in class brands, establishes the best technology solution based on program requirements, provides creative assets, program fulfillment, customer service, and post program analytics.

Brand Name Product Trip Programs

Every strategic and tactical step Innowave takes is meant to influence customer behavior and maximize program investments.  To this end, Innowave’s merchandising strategy reflects this.  The managed choice model that Innowave works with features best-in-class brands with high perceived value alongside leading brands in every other major reward merchandise category.  This, coupled with value-oriented awards and experiences, create a robust and widely appealing menu to motivate and reward incremental gaming activity.

The Innowave Team is regarded as one of the largest U.S.-based corporate markets purchasers of key brands. This has enabled us to ensure preferred product allocations, deliveries, production time, and first-to market products. 

Specialty Retail Stores

Innowave has designed, built, owns, and operates five casino retail stores across the country. This business function has evolved out of our shopping casino events and loyalty program programs and enhances the company’s skill set in the areas of merchandising, customer service/shopping experiences, space design, rapid point of sale transaction systems, and supply chain systems.

Choose The Nation's
Leading Rewards Company

Let us craft for you a truly unique and innovative rewards, customer loyalty, or incentive solution for your business.